Policies Of Experience Letscapes LLP
Payment Policy
- 30 % deposit required to confirm booking.
- Full payment due 21 days before departure.
- Optional add-ons paid before tour/trip.
- Failure to make full payment by the specified deadline may result in cancellation of your booking, and cancellation fees may apply as per our cancellation policy.
- As per cancellation policy.
- Confirmation email and receipt sent upon payment.
- Contact for special payment arrangements or queries.
Cancellation Policy
- If you wish to cancel your booking, please notify us in writing via email or through our official communication channels.
- Cancellations made 30 days/weeks/months] prior to the departure date will incur no cancellation fee.
- Cancellations made within 30-15 days of the departure date are subject to a 30 % cancellation fee.
- No refunds will be issued for cancellations made within 0-14 days of the departure date or for no-shows on the day of departure.
- Refunds, if applicable, will be processed within 15 -20 working days from the date of cancellation request.
- In the event that we need to cancel a tour or trip due to unforeseen circumstances such as natural disasters, political unrest, or insufficient bookings, we will provide a full refund as voucher for an alternative tour/trip.
- We reserve the right to cancel or modify any tour/trip itinerary based on safety considerations, local regulations, or other factors beyond our control.
- Refunds will be processed using the original payment method used for booking.
- Please note that bank or transaction fees incurred during the refund process may be deducted from the refund amount.
- Refunds for any optional add-ons, activities, or services not included in the original tour/trip package may be subject to separate terms and conditions.
- We understand that unforeseen emergencies or medical conditions may arise, leading to last-minute cancellations. In such cases, please contact us as soon as possible, and we will do our best to accommodate your situation.
- Changes to bookings, including date changes, participant substitutions, or itinerary alterations, may be allowed depending on availability and our discretion. Additional charges or fees may apply for such changes.
Privacy Policy
Welcome to Letscapes.com (“us”, “we”, or “our”). This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights and choices regarding your data.
- Personal Information:
When you make a booking or interact with our website, we may collect personal information such as name, email address, phone number, and payment details.
- Usage Information:
We collect information on how you use our website, including pages visited, links clicked, and interactions with features.
- Device Information:
We may collect information about the device you use to access our website, such as device type, operating system, and browser.
We use cookies to enhance your browsing experience on Letscapes.com. Cookies are small text files that are stored on your device when you visit a website. We use the following types of cookies:
- Essential Cookies:
These cookies are necessary for the website to function correctly and enable you to access specific features. They are usually set in response to actions taken by you, such as logging in or filling forms.
- Analytical Cookies:
We use analytical cookies to analyze how users interact with our website. This information helps us improve our website’s performance and user experience.
- Functional Cookies:
Functional cookies allow the website to remember your preferences and choices to provide enhanced and personalized features.
We use the collected information for the following purposes:
- Service Provision:
To facilitate bookings, provide services, and respond to inquiries.
Improvement of Services:
To analyze usage patterns, evaluate preferences, and improve our website, services, and user experience.
- Communication:
To communicate with you regarding bookings, updates, offers, and promotional materials.
We prioritize the security of your personal information and implement appropriate security measures to safeguard it.
Sharing of Information
We do not sell or share your personal information with third parties for direct marketing purposes. However, we may share your information with:
- Service Providers: Third-party service providers assisting in the operation of our website or fulfilling services on our behalf.
- Legal Obligations: To comply with legal obligations or respond to lawful requests and legal processes.
You have the right to:
- Access, correct, update, or request deletion of your personal information.
- Opt-out of receiving promotional communications.
- Disable cookies through your browser settings.
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the updated policy will be effective immediately upon posting.
If you have questions or concerns regarding this Privacy Policy, please contact us at support@letscapes.com.
Terms & Conditions
Terms and Conditions for “Letcapes.com” by Experience Letscapes LLP
Last Updated: 09-05-2024
By accessing or using the services provided by Experience Letscapes LLP under the brand name “Letscapes” you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our services.
“Letscapes” offers travel-related services, including but not limited to tour packages, travel planning, and accommodations. The details of these services are outlined on our website and may be subject to change without notice.
a. To book any of our services, users must provide accurate and complete information.
b. Booking confirmation is subject to availability, and Experience Letscapes LLP reserves the right to decline bookings at its discretion.
c. In case of international bookings without Visa fees, no assistance from our end on visa.
a. Payment details, including pricing and any applicable fees, are outlined during the booking process.
b. Payment must be made in full to confirm reservations.
c. Prices are subject to change, and any changes will be communicated before confirmation.
a. Cancellation policies vary based on the type of service booked. Please refer to the specific cancellation policy provided during the booking process.
b. Refunds, if applicable, will be processed in accordance with our refund policy.
a. Users are responsible for providing accurate information during the booking process.
b. Users are required to comply with all travel requirements, including visas, health regulations, and insurance.
a. The content on the “Letscapes” website, including text, graphics, logos, and images, is the intellectual property of Experience Letscapes LLP and is protected by copyright laws.
a. Experience Letscapes LLP is not liable for any loss, injury, or damage arising from the use of our services.
b. Users acknowledge that travel involves inherent risks and release Experience Letscapes LLP from any liability for such risks.
a. Experience Letscapes LLP is not liable for any loss, injury, or damage arising from the use of our services.
b. Users acknowledge that travel involves inherent risks and release Experience Letscapes LLP from any liability for such risks.
a. The privacy of user information is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
Experience Letscapes LLP reserves the right to terminate or suspend services to users who violate these terms and conditions.
These terms and conditions are governed by the laws of Gov. Of India. Any disputes arising from these terms will be resolved in the courts of Gov. Of India.